(This also installs the Intel Graphics Command Center application by default.) Click Next to install the latest Iris Plus drivers.In the "Graphics" subfolder, select the file "iigd_dch.inf" and click OK.Select the "Have Disk" button and browse to the folder containing the extracted files.Download the latest display drivers from Intel as a ZIP file: Extract the files from the ZIP file to a local folder.Option 3: Update the display drivers to the latest version (from Intel, not Microsoft): Select "Microsoft Basic Display Adapter" and click Next to install the drivers.Choose "Let me pick from a list of available drivers on my computer".Choose "Browse my computer for driver software".Right-click on "Intel(R) Iris(R) Plus Graphics" and select "Update driver".Option 2: Change the display drivers to the Microsoft Basic Display Adapter: (I chose "High performance" and didn't bother changing any of its settings.) Create a new power plan using one of the newly available plan options.
Option 1: Remove "Modern Standby" features and create a new (non-balanced) power plan: After the problem has been discussed for a while, user CM_TX has written together the well-known workarounds that have helped him. Proposal for a workaroundsĪbout Barb Bowman, who is a community moderator on the Microsoft Answers forum, I got aware of this forum thread. The causes are unknown, and workarounds I described in the blog post do not work for all users. In comments like these, people are annoyed by the behavior. I had already reported this problem in February 2020 in the blog post Surface Pro 7 shutting down randomly. This Microsoft Answers forum thread describes the sporadic but non-reproducible shutdown.
Users of a Microsoft Surface Pro 7 suffer from the problem that the devices switch off spontaneously.
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